Blink - Official Store
BLINKAnd it's yoursAUSTRALIAN COMPANYManaged & operated locallyCONTACT USGreat customer service
Mortal Instruments: City of Bones DVD R4
We know you're keen to receive your order as quickly as possible. For the quickest delivery, select our Express Postage option. Please note 's delivery time estimates at the top of the listing.
We take care to pack every item by hand so it reaches you in brand new condition.
Your order will be sent through Australia Post or one of our preferred couriers.
We may combine shipping if you buy more than one item from us (excludes some items on sale).
We strongly recommend you use 's Shopping Cart for multiple item orders. This way you'll be assured of getting everything in the one order, and will be able to see any applicable discounts before you pay.
For delivery outside Australia, if you are unsure how much shipping to pay, please request a total for the items you have bought and we will send a combined invoice.
If you have any questions or issues about delivery, please contact us via Messages and we will do our best to make sure you're satisfied.
We understand that on occasions an order may need to be returned to us for a number of reasons. For all returns, please communicate with us through Messages so you are covered by Buyer Protection.
You changed your mind|
You received the wrong item, or it arrived damaged or missing something
- We offer a generous 30 day return policy in case you change your mind. That means if you are not satisfied with your purchase, you are welcome to return it to us within 30 days for your choice of exchange or full refund, excluding any delivery charges you paid in the original transaction.
- Returned items must be received by us in brand new, unused condition, in their original shipped packaging to qualify.
- Return shipping costs are non-refundable. For exchanges, we will cover the cost of sending a replacement product back to you.
If the item is faulty
- All orders leave our warehouse in brand new undamaged condition and packed by hand. Although rare, should your item arrive damaged or missing something, we gladly will replace it for you (or if stocks are exhausted, refund you in full) and reimburse you for any return shipping costs you incur to return the item to us. Please send us a copy of the receipt for any shipping costs you incur.
- All claims for damaged items must be made within 2 business days of receiving your order. It is important that you open your order as soon as you get it, and notify us immediately if there are any issues.
- Please take photographs of any damage and send them to us via Messages so we can report it to our insurer, carrier and warehouse.
We love hearing from our customers, and will always reply.The best way to contact us is through the Messaging system.
Contact us here
8am – 6pm Monday to Friday (except public holidays)
If you message us outside these times, we may take a little longer to respond.
- Your purchase automatically comes with protections under Australian Consumer Law that cannot be excluded.
- Should your product be faulty, we will happily replace it for you (or if stocks are exhausted, refund you) excluding any delivery charges you paid in the original transaction.
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